Sleak
Industry · Wholesale & Distribution

When customers can buy it cheaper online, the conversation is your margin.

Your field force sells tens of thousands of SKUs on thin margins, against online pure-players and manufacturers going direct. A rep who can only quote prices is replaceable. A rep who advises wins the account. Sleak is the AI Coach that turns your whole force into advisors, one practiced conversation at a time.

Sleak is an AI Coach for wholesale and distribution sales forces. Reps build provable product and pricing knowledge with the Knowledge Coach and practice the conversations that protect margin — the online price objection, the price-increase call, the private-label pitch — in realistic voice-based AI-Roleplays, scored against your own Standard of Excellence. It reaches every rep in every region, and it captures what your veterans know before they retire.

The conversations that decide your year

You know these moments. A customer holds up his phone: "I found the same part online, 12 percent cheaper." A craft business that has ordered from you for 20 years gets your price-increase letter, and now the owner is on the line. The annual terms negotiation with a key account opens with a demand for two more points. A counter conversation ends with the one item on the list, when the job clearly needed five more. The new private-label line sits in the catalog because nobody on the road can pitch it against the A-brand.

Every one of these conversations moves margin, and each one is won or lost in minutes. Meanwhile the people who handle them best, the veterans who know every product and every customer, are heading toward retirement. Their knowledge is not in your ERP. It is in their heads.

A field rep mid-conversation at a trade counter
Won or lost in minutes.

Why one sales meeting a year cannot fix it

A field force spread across regions meets a few times a year. Product training arrives as a catalog or a slide deck, not as a conversation. Ride-alongs are the best coaching you have, and they do not scale past a handful of reps per manager. So veterans run on routine, new hires learn by trial and error on real customers, and the gap between your best rep and your average one stays exactly where it is.

Product training is a catalog PDF
Knowledge verified in dialogue, rep by rep
Hard conversations practiced on real customers
Practiced in AI-Roleplays first, scored every time
Coaching happens on the annual ride-along
Coaching available every week, wherever the rep is
New hires shadow whoever has time
A Development Program with defined Training Scenarios
Veteran knowledge retires with the veteran
Captured in the Knowledge Repository, coached to the next generation

How wholesalers use Sleak

You define an Initiative: what your force must provably know and be able to do. The Knowledge Coach builds and verifies the KNOW in personal dialogue. AI-Roleplays rehearse the DO against realistic virtual customers, evaluated against a Scorecard you set. Three Initiatives pay back fastest in wholesale.

Price and terms discipline across the field force

Reps practice holding margin under pressure until it is reflex.

Training Scenarios: Found it cheaper online (the customer with the competitor price on his phone) and The price-increase call (delivering an increase to a 20-year customer without losing the account).

Product range and private-label launch readiness

New lines and promotions land as verified knowledge, then as a rehearsed pitch, before the first customer visit.

Training Scenarios: The private-label switch (moving a loyal customer off the A-brand) and The cross-sell moment (turning the one-item order into the whole job).

Onboarding and knowledge transfer

Your veterans' product and customer knowledge goes into the Knowledge Repository, and new hires practice against it from day one instead of burning real accounts.

Training Scenario: The first solo visit (a skeptical long-term customer testing the new rep).

A scored practice conversation on the price objection
Practised first in an AI-Roleplay, scored every time.

Training on the customer under very realistic conditions, without burning the customer. Very realistic, authentic preparation with almost-real scenarios. You could forget it is an AI.

Field sales rep at a leading trade goods wholesaler (pilot) (translated from German)

What reps say

Field reps are the hardest audience for any training. Here is what they said after piloting Sleak:

The effect of practicing conversations like these, and getting reflected back what you can improve.

Field sales rep at a German electrical wholesaler (pilot) (translated from German)

To simply become more confident. Less talking, more practicing precision.

Field sales rep at a German electrical wholesaler (pilot) (translated from German)

Practice is private by default: reps train without an audience, and leaders see aggregate progress against the standard, not recordings of every fumble.

Questions

Frequently asked questions

What sales leaders in wholesale want to know before an Initiative.

Fit & adoption

No. Sleak is an AI Coach that builds business-critical skills across an organization. It is not an LMS, not a CRM, and not a call-analysis tool. Leaders define an Initiative, and the Coach develops each person through dialogue and scored practice until capability is proven.

The pilot feedback above came from experienced field reps. Practice is private, realistic, and about their real conversations: nobody watches them fumble, they sharpen specific moves, and they see their own score improve.

Rollout

Between visits, in Sessions of a few minutes, by voice. No workshop, no travel, no booked room. The AI Coach is available whenever the rep is, which is the only model that reaches a distributed field force.

You do not load the whole catalog. An Initiative scopes what matters now — a new supplier line, the private-label range, this quarter's promotion — into the Knowledge Repository, and the Knowledge Coach verifies it landed with every rep.

Data

Sleak is DSGVO-konform with an AVV per Art. 28, EU data residency (Frankfurt), and no customer data is used to train AI models. Practice is private by default; managers see aggregate analytics. The underlying Azure infrastructure is ISO 27001 certified; Sleak's own certification is in preparation, expected Q3 2026. Details are on the Security page.

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