Sleak is an AI Coach for BPOs, staffing firms, consultancies and sales outsourcers. New hires build client knowledge in dialogue with the Knowledge Coach (KNOW) and rehearse the real conversations in AI-Roleplays (DO), scored against your Standard of Excellence. Each client engagement gets its own Initiative loaded with that client's products, objections and standards. At a leading B2B sales outsourcing provider, intensive users of the Sleak platform showed up to a 46% performance increase.
The conversations that decide your contracts
You do not sell software or machines. You sell what your people say on the phone, in the interview, in the steering meeting. And the hardest conversations land on the newest people.
The agent in week two, representing a client's brand to that client's customers. The outsourced SDR carrying a pitch they learned last Monday. The recruiter selling a strong candidate to a hesitant hiring manager. The consultant defending scope and rates when the project wobbles. Meanwhile, quality drifts between delivery teams, and the client hears the difference before you measure it.
Each of these conversations is your product being tested. Get them right and the contract renews. Get them wrong often enough and it does not.
Why the usual fix fails
You already train hard. The problem is how the training scales.
- Classroom onboarding
- Weeks of unbilled time before anyone speaks to a customer
- Shadowing senior colleagues
- Does not stretch across ten accounts and constant turnover
- Team leads coach on the side
- Quality depends on which lead a new hire happens to get
- New client project
- The training problem restarts from zero, every time
None of this fails because your people are weak. It fails because practice, the thing that actually builds conversation skill, has never been available on demand, per client, at scale.
Who would have thought AI would show impact this fast, and that the results would leave me grinning this widely.
Head of Digital Sales at a leading B2B sales outsourcing provider (translated from German)
Three Initiatives for services firms
An Initiative is a goal your team must provably reach. Sleak gets them there with the Knowledge Coach (dialogue that builds and verifies the KNOW) and AI-Roleplays (voice simulations that rehearse the DO), scored against your Scorecard. Three Initiatives fit this industry natively.
Ramp new hires to client-ready in weeks, not months
Define what ready means, then let every new hire practice until they prove it.
Training Scenarios: First call under the client's brand, against an AI buyer built from that client's real customer base. The objection gauntlet, the account's toughest pushbacks, back to back, until the Scorecard says ready.
Per-client readiness
Load a client's products, objections and quality standards into their own Initiative, so every engagement starts with a ready team instead of a training project.
Training Scenarios: Discovery in the client's market. Procurement pushes back on the client's pricing.
One Standard of Excellence across delivery teams
Define the bar once as a Scorecard and hold every team to it, so quality stops depending on which team lead someone got.
Training Scenarios: The scope and rate defense for consultants. Pitching a candidate to a hesitant hiring manager for recruiters.
Proof from inside this industry
A leading B2B sales outsourcing provider runs Sleak on its delivery floor. Team leaders created 70+ individualized AI buyer scenarios matching their real customer base, so new staff practice the actual accounts, not generic pitches. New sales staff quickly learn to communicate confidently, like experienced colleagues, within a short timeframe. And the numbers followed.
Great personalisation for individual training, love the AI Feedback.
Verified G2 review, staffing and recruiting firm
