Sleak is an AI Coach for sales and advisory teams in energy and utilities. The Knowledge Coach proves each advisor knows your portfolio — heat pumps, PV, storage, tariffs — before they face a customer. AI-Roleplays let them rehearse the hard conversations, the quote comparison, the payback objection, the retention call, against a realistic virtual customer, scored against your Standard of Excellence. Content stays current as your products and market rules change.
The conversations you are losing right now
The energy transition turned a commodity business into an advisory business. Customers no longer call to renew a tariff. They call with questions your teams were never trained to answer, and each one decides a deal:
- A homeowner holds your heat pump offer next to a cheaper installer's quote and asks why yours costs more.
- A prospect says solar does not pay off, because a neighbor or a headline told them so.
- A business customer challenges a price adjustment and threatens to tender the contract.
- A long-standing household calls to switch away, and ten minutes decide twenty years of customer value.
- A customer asks about a subsidy program, and the advisor answers vaguely because the rules changed again last quarter.
Each of these conversations is winnable. Most are lost quietly, and nobody sees it happen.
Why product training cannot keep up
Your training was built for a commodity market: an annual product day, a slide deck, new advisors learning by listening in. That worked when the product was a tariff. It fails when the portfolio changes quarterly and the advice itself is the product.
- One classroom day per product launch
- Readiness that keeps pace with new bundles and shifting subsidy rules
- New advisors ride along until someone has time
- Provable competence before the first customer visit
- Objection handling passed on as anecdotes
- Rehearsed, scored, and repeatable across the whole team
- Advisory quality varies by region and team lead
- One standard of advice, everywhere you sell
The conversation was very true to practice, and natural.
Field sales rep at a leading environmental services group (pilot) (translated from German)
How Sleak gets your teams ready
Sleak is an AI Coach with two modes. The Knowledge Coach (Coaching Mode) verifies what each advisor must KNOW, grounded in your materials in the Knowledge Repository. AI-Roleplays (Training Mode) rehearse what they must DO: realistic voice conversations with a virtual customer, scored against a Scorecard you define. Leaders run this as Initiatives. Three matter most in energy.
New energy product readiness
Launching a heat pump line, a PV and storage bundle, or a dynamic tariff? Every advisor proves comprehension and rehearses the pitch before launch day.
Training Scenarios: The heat pump quote defense, The solar payback conversation.
Advisory quality and objection handling at scale
One Standard of Excellence across regions, channels, and partners, with aggregate evidence of who is ready.
Training Scenarios: The price adjustment challenge, The tariff-switch retention call.
Onboarding advisors into a transformed market
New hires practice the real conversations in private Sessions instead of learning on your customers, and reach your standard on a defined Development Program.
Training Scenario: The subsidy question you cannot dodge.
A note for a regulated industry: Sleak is DSGVO-konform, processes data under an AVV per Art. 28, keeps data in the EU (Frankfurt), and never uses your data to train AI. Practice is private by default; leaders see aggregate analytics only. The underlying Azure infrastructure is ISO 27001 certified; Sleak's own certification is in preparation, expected Q3 2026. Details on the Security page.
What advisors say after the first Sessions
Field sales reps at a leading environmental services group piloted Sleak in exactly this kind of advisory work:
The clear direction in the tool. The conversation was very true to practice, and natural.
Field sales rep at a leading environmental services group (pilot) (translated from German)
It refreshed the way I work. I notice I fall into a routine, and the tool brings me back to the basics.
Field sales rep at a leading environmental services group (pilot) (translated from German)
In a comparable conversation-heavy sales context, a B2B sales outsourcing provider measured the effect: intensive users of the Sleak platform showed up to a 46% performance increase.
