Contact us

Sample copy. Open your profile from the account menu and edit the address there. A confirmation link goes to the new address, and the change takes effect once you follow it.

Sample copy. Billing details can be changed from the workspace settings by anyone with an owner or billing role. Changes apply from the next invoice onwards.

Sample copy. Use the "forgot password" link on the sign-in screen and we will email you a reset link. If your organisation signs in through SSO, your identity provider handles this instead.

Sample copy. Card payments are confirmed straight away. Bank transfers depend on your bank and are reconciled once the funds arrive.

Sample copy. Refunds are reviewed by our billing team rather than issued automatically, so that credits and part-periods are handled correctly. Get in touch and we will sort it out.

Sample copy. Email us and a person answers — there is no ticket maze. Enterprise workspaces also get a shared channel with their account team.

We use bank-level encryption, two-factor authentication, and comply with major global standards such as PSD2, GDPR, and SOC 2. Your financial data is encrypted both at rest and in transit, and our systems are monitored 24/7 for unusual activity. We also undergo regular third-party audits to ensure the highest level of security and compliance.

Sample copy. Chat is available from inside the product during business hours. Outside them, messages land in the same place and are picked up the next working day.

Sample copy. The help centre covers setup, scenario design and rollout, and every workspace gets a walkthrough with our team when it is created.